Third National
Guardianship Summit: Standards of Excellence
Guardian Standards
October 2011
#1. Core Standards
Standard #1.1
The guardian shall develop and
implement a plan setting forth short-term and long-term goals for meeting
the needs of the person.
• Plans shall emphasize a
"person-centered philosophy".
Standard #1.2
The guardian shall treat the
person with dignity.
Standard #1.3
The guardian shall make a good
faith effort to cooperate with other surrogate decision-makers for the person.
• These include where applicable,
any other guardian, conservator, agent under a power of attorney, health care proxy,
trustee, VA fiduciary and representative payee.
Standard #1.4
The guardian shall promptly
inform the court of any change in the capacity of the person that warrants an
expansion or restriction of the
guardian's authority.
Standard #1.5
The guardian shall promptly
report to the appropriate authorities abuse, neglect, and/or exploitation, as
defined by state statute.
#2. Guardian's
Relationship to the Court
Standard #2.1
The guardian shall seek ongoing
education concerning:
• Person-centered planning
• Surrogate decision-making
• Responsibilities and duties of
guardians
• Legal processes of guardianship
• State certification of
guardians.
Standard #2.2
The guardian and conservator
shall keep the court informed about the well-being of the person and the status of the estate through personal
care and financial plans, inventory and appraisals, and annual reports and accountings.
Standard #2.3
The guardian shall seek
assistance as needed to fulfill responsibilities to the person.
Standard #2.4
The guardian shall use available
technology to:
• File the general plan,
inventory and appraisal, and annual reports and accountings
• Access responsible education
and information about guardianships
• Assist in the administration of
the estate.
#3. Fees
Standard #3.1
The conservator, as a fiduciary,
shall:
• Disclose in writing the basis
for fees (e.g., rate schedule) at the time of the guardian's first
appearance in the action
• Disclose a projection of annual
fiduciary fees within 90 days of appointment
• Disclose fee changes
• Seek authorization for
fee-generating actions not contained in the fiduciary's appointment
• Disclose a detailed explanation
for any claim for fiduciary fees.
Standard #3.2
A guardian shall report to the
court any likelihood that funds will be exhausted and advise the court whether
the guardian intends to seek
removal when there are no longer funds to pay fees. A guardian may not abandon the person when funds are
exhausted in cases in which the spend-down occurred over several
reporting periods and the
guardian failed to address the probability of exhaustion with the court and
failed to
make appropriate succession
plans.
Standard #3.3
A guardian may seek payment of
fiduciary fees from the income of a person receiving Medicaid services only after the deduction of the
personal needs allowance, spousal allowance and health care insurance premiums.
#4. Financial Decision-Making
Standard # 4.1
The conservator, as a fiduciary,
shall manage the financial affairs in a way that maximizes the dignity,
autonomy, and self-determination
of the person.
Standard # 4.2
The conservator shall consider
current wishes, past practices, reliable evidence of likely choices, and best
interests of the person.
Standard # 4.3
A conservator shall, consistent with
court order and state statutes, promote the self-determination of the person and exercise authority
only as necessitated by the limitations of the person.
Standard # 4.4
The conservator shall encourage
and assist the person to act on his or her own behalf and to participate in
decisions.
Standard # 4.5
When possible, the conservator
shall assist the person to develop or regain the capacity to manage the person's financial affairs. The
conservator's goal shall be to manage but not necessarily eliminate risk.
Standard # 4.6
The conservator shall value the
well-being of the person over the preservation of the estate.
Standard # 4.7
The conservator shall avoid all
conflicts of interest and self-dealing, and all appearances of conflicts of
interests and self-dealing.
• The conservator shall become
fully educated as to what constitutes a conflict of interest and self dealing,
and why they should be avoided.
• The conservator may enter into
a transaction that may be a conflict of interest or self-dealing only
when necessary, or when there is
a significant benefit to the person under the conservatorship, and
shall disclose such transactions
to interested parties and obtain prior court approval.
Standard # 4.8
The conservator shall, when
making decisions regarding investing, spending, and management of the income
and assets, including asset
recovery:
• Give priority to the needs and
preferences of the person
• Weigh the costs and benefits to
the estate
• Apply state law regarding
prudent investment practices.
Standard # 4.9
The conservator shall take all
steps necessary to obtain a bond to protect the estate, including obtaining a
court order.
Standard #4.10
The conservator shall use
reasonable efforts to:
• Ascertain the income, assets,
liabilities of the person
• Ascertain the needs and
preferences of the person
• Coordinate with the guardian
and consult with others close to the person
• Prepare a plan for the
management of income and assets
• Provide oversight to any income
and assets under the control of the person.
Standard # 4.11
The conservator shall obtain and
maintain a current understanding of what is required and expected of the
conservator, statutory and local
court rule requirements, and necessary filings and reports.
Standard # 4.12
The conservator shall, as
appropriate for the estate, implement best practices of a prudent conservator,
including responsible
consultation with and delegation to people with appropriate expertise.
Standard # 4.13
The conservator shall become
educated about the nature of any incapacity, condition and functional capabilities of the person.
Standard # 4.14
The conservator shall consider
mentoring new conservators.
#5. Health Care
Decision-Making
Standard #5.1
The guardian, in making health
care decisions or seeking court approval for a decision, shall maximize the
participation of the person.
Standard #5.2
The guardian, in making health
care decisions or seeking court approval for a decision, shall:
(a) Acquire a clear understanding
of the medical facts
(b) Acquire a clear understanding
of the health care options and risks and benefits of each
(c) Encourage and support the
individual in understanding the facts and directing a decision.
Standard #5.3
To the extent the person cannot
currently direct the decision, the guardian shall act in accordance with
the
person's prior directions,
expressed desires, and opinions about health care to the extent actually known
or ascertainable by the guardian;
or, if unknown and unascertainable,
(a) Act in accordance with the
person's prior general statements, actions, values and preferences to the extent actually known or
ascertainable by the guardian; or, if unknown and unascertainable,
(b) Act in accordance with
reasonable information received from professionals and persons who demonstrate sufficient interest
in the person's welfare, determine the person's best interests, which determination shall include
consideration of consequences for others that an individual in the person's circumstances would
consider.
In the event of an emergency, the guardian shall grant or deny authorization of emergency health care to treatment based on a reasonable
assessment of the criteria listed in Standard 5.2.
Standard #5.4
The guardian shall monitor,
promote, and maintain the person's health and well-being and shall seek to
ensure that the person receives
appropriate health care consistent with person-centered health care
decisionmaking.
Standard #5.5
The guardian shall seek to ensure
that appropriate palliative care is incorporated into all health care.
Standard #5.6
The guardian shall keep persons
who are important to the individual reasonably informed of important health
care decisions.
#6. Residential
Decision-Making
Standard #6.1
The guardian shall identify and
advocate for the person's goals, needs, and preferences. Goals are what are
important to the person about
where he or she lives, whereas preferences are specific expressions of choice.
• First, the guardian shall ask
the person what he or she wants.
• Second, if the person has
difficulty expressing what he or she wants, the guardian shall do
everything possible to help the
person express his or her goals, needs, and preferences.
• Third, only when the person,
even with assistance, cannot express his or her goals and preferences, the guardian shall
seek input from others familiar with the person to determine what
the individual would have wanted.
• Finally, only when the person's
goals and preferences cannot be ascertained, the guardian shall make a decision in the person's
best interest.
Standard #6.2
The guardian shall fully
identify, examine, and continue to seek information regarding options that will
fulfill
the person's goals, needs, and
preferences.
• Guardians shall take full
advantage of professional assistance in identifying all available options.
• These include but are not
limited to area agencies on aging, centers for independent living, protection and advocacy agencies,
long-term care ombudsmen, and developmental disabilities
councils, aging and disability
resource centers, and community mental health agencies.
Standard #6.3
The guardian shall have a strong
priority for home or other community-based settings, when not inconsistent
with the person's goals and
preferences.
Standard #6.4
The guardian shall make and
implement a person-centered plan that seeks to fulfill the person's goals,
needs,
and preferences. The plan shall
emphasize the person's strengths, skills, and abilities to the fullest extent
in
order to favor the least
restrictive setting.
Standard #6.5
The guardian shall wherever
possible, seek to ensure that the person leads the residential planning
process;
and at a minimum to ensure that
the person participates in
the
process.
Standard #6.6
The guardian shall attempt to
maximize the self-reliance and independence of the person.
Standard #6.7
The guardian shall seek review by
a court or other court-designated third party with no conflict of interest
before a move to a more
restrictive setting.
Standard #6.8
The guardian shall monitor the
residential setting on an ongoing basis and take any necessary action when
the setting does not meet the
individual's current goals, preferences, and needs including but not limited
to:
• Evaluating the plan; enforcing
residents' rights, legal and civil rights; ensuring quality of care
and appropriateness of the
setting in light of the feelings and attitudes of the person; and
• Exploring alternative
opportunities for long-term services and supports where necessary to better
fulfill the person's goals and
preferences.
Standard #6.9
The guardian shall promote social
interactions and meaningful relationships consistent with the preferences
of the person.
• The guardian shall encourage
and support the person in maintaining contact with family and friends as defined by the person
unless it will substantially harm the person.
• The guardian shall not
interfere with established relationships unless necessary to protect the
person from substantial harm.
Standard #6.10
The guardian shall consider the
proximity of the setting to those people and activities that are important to the person when choosing a
residential setting.
Standard #6.11
The guardian shall make
reasonable efforts to maintain the person's established social and support
networks during the person's brief
absences from the primary residence.